Business processes and chains of Kazakhstan how do organisations start blockchain projects and evolve throughout?

Bolatzhan Kumalakov, Yassynzhan Shakan, Moldir Nakibayeva

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

The blockchain is an emerging technology, which promises to revolutionise the way trust in the digital world is perceived. Nonetheless, it has been an issue that we know little of how and when to apply it in a modern business setting. In particular, how does one identify a business process under the greatest threat or the one, which would bring the most benefit being blockchained. Paper presents our first attempt to understand the reasoning behind the introduction of the blockchain in numerous organisations. We were especially interested in how decisions were made, what perception of the technology was at a time, and which changes had to be implemented to facilitate the introduction. The research method was qualitative - a set of semi-structured interviews as there is no academic source information that we could identify. Obtained results show that there is a worrying difference in technology perception between technical and managerial staff, and decision on technology adaption has clear hype-driven and top-down nature to it. Eventually, we conclude that there is a clear need for further study using quantitative tools and a wider selection of respondents to develop recommendations or come up with some systematic approach.

Original languageEnglish
Title of host publicationICSOFT 2019 - Proceedings of the 14th International Conference on Software Technologies
EditorsMarten van Sinderen, Leszek Maciaszek, Leszek Maciaszek
PublisherSciTePress
Pages441-445
Number of pages5
ISBN (Electronic)9789897583797
Publication statusPublished - Jan 1 2019
Event14th International Conference on Software Technologies, ICSOFT 2019 - Prague, Czech Republic
Duration: Jul 26 2019Jul 28 2019

Publication series

NameICSOFT 2019 - Proceedings of the 14th International Conference on Software Technologies

Conference

Conference14th International Conference on Software Technologies, ICSOFT 2019
CountryCzech Republic
CityPrague
Period7/26/197/28/19

    Fingerprint

Keywords

  • Blockchain
  • Business process management
  • Decision making
  • Transformation

ASJC Scopus subject areas

  • Information Systems
  • Computer Science Applications
  • Software

Cite this

Kumalakov, B., Shakan, Y., & Nakibayeva, M. (2019). Business processes and chains of Kazakhstan how do organisations start blockchain projects and evolve throughout? In M. van Sinderen, L. Maciaszek, & L. Maciaszek (Eds.), ICSOFT 2019 - Proceedings of the 14th International Conference on Software Technologies (pp. 441-445). (ICSOFT 2019 - Proceedings of the 14th International Conference on Software Technologies). SciTePress.