Abstract
Enterprise resource planning (ERP) system solutions are currently in high demand by both manufacturing and service organisations because they provide a tightly integrated solution to an organisation's information system needs. During the last decade, ERP systems have received a significant amount of attention from researchers and practitioners from a variety of functional disciplines. In this paper, a comprehensive review of the research literature (1990-2003) concerning ERP systems is presented. The literature is further classified and the major outcomes of each study are addressed and analysed. Following a comprehensive review of the literature, proposals for future research are formulated to identify topics where fruitful opportunities exist.
Original language | English |
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Pages (from-to) | 359-386 |
Number of pages | 28 |
Journal | Business Process Management Journal |
Volume | 10 |
Issue number | 4 |
DOIs | |
Publication status | Published - Aug 1 2004 |
Externally published | Yes |
Keywords
- Critical success factors
- Literature
- Manufacturing resource planning
ASJC Scopus subject areas
- Business and International Management
- Business, Management and Accounting (miscellaneous)