Enterprise resource planning: An integrative review

E. M. Shehab, M. W. Sharp, L. Supramaniam, T. A. Spedding

Research output: Contribution to journalReview articlepeer-review

224 Citations (Scopus)


Enterprise resource planning (ERP) system solutions are currently in high demand by both manufacturing and service organisations because they provide a tightly integrated solution to an organisation's information system needs. During the last decade, ERP systems have received a significant amount of attention from researchers and practitioners from a variety of functional disciplines. In this paper, a comprehensive review of the research literature (1990-2003) concerning ERP systems is presented. The literature is further classified and the major outcomes of each study are addressed and analysed. Following a comprehensive review of the literature, proposals for future research are formulated to identify topics where fruitful opportunities exist.

Original languageEnglish
Pages (from-to)359-386
Number of pages28
JournalBusiness Process Management Journal
Issue number4
Publication statusPublished - Aug 1 2004
Externally publishedYes


  • Critical success factors
  • Literature
  • Manufacturing resource planning

ASJC Scopus subject areas

  • Business and International Management
  • Business, Management and Accounting (miscellaneous)

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