REDUCING SOCIAL EXCLUSION IN PUBLIC SERVICES: A REPORT ON SEVEN PILOT PROJECTS IN ASIA AND AFRICA

Ghazala Mir, Riddi Singh, Naureen Durrani

Research output: Book/ReportCommissioned report

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Abstract

This report brings together evidence from seven pilot studies exploring how public
services in the Global South could be more inclusive of groups that experience
inequities linked to social exclusion. Our research was conducted in healthcare,
education and local government settings as key institutions in which social inequities
are created and maintained. Commonly used private service providers were also
included in some of the studies we conducted. Changing the culture within these services to help reduce inequity is essential for sustainable development and social stability that leave ‘no-one behind’. Failure to address inequity in society, such as unfair allocation of resources and discriminatory practices, has led to widening divisions between rich and poor, men and women and diverse ethnic, religious and other social groups. This in turn is linked to civil unrest, conflict and humanitarian crisis2 as well as to losses in national productivity and
economic development.The research was carried out by teams in Bangladesh, Kazakhstan, Kenya, Myanmar, Nepal, Nigeria and Vietnam and focused on a range of social groups that experience disadvantage: women and young people, especially those from deprived and rural
backgrounds, ethnic and religious minorities and migrant workers. The studies were supported by an international multisector partnership of academic, policy and non-government organisations. The pilot projects engaged with over 385 key stakeholders using robust research methods, including participatory research, policy reviews and in-depth
interviews.
Original languageEnglish
Number of pages42
Publication statusPublished - Jun 1 2022

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