The purpose of this chapter is to use semantic technology to represent the knowledge for product maintenance. Companies are beginning to understand the importance of utilising an effective approach to manage existing knowledge in order to increase their intellectual capital. However, one of the main constraints that have hindered the solution in resolving technical problems has been the efficient access to expertise. Therefore, there is need for enhancing the management and maintenance of knowledge through a semantic based approach. This research project adopts a qualitative research approach and a five-phase research methodology. This research project has highlighted that semantic technology enhances the reusability, flexibility and maintainability of knowledge and its management. © Springer-Verlag Berlin Heidelberg 2011.
|Name||Global Product Development - Proceedings of the 20th CIRP Design Conference|
- Knowledge representation