State-of-the-art in product-service systems

T. S. Baines, H. W. Lightfoot, S. Evans, A. Neely, R. Greenough, J. Peppard, R. Roy, E. Shehab, A. Braganza, A. Tiwari, J. R. Alcock, J. P. Angus, M. Basti, A. Cousens, P. Irving, M. Johnson, J. Kingston, H. Lockett, V. Martinez, P. MicheleD. Tranfield, I. M. Walton, H. Wilson

Research output: Chapter in Book/Report/Conference proceedingChapter

1160 Citations (Scopus)

Abstract

AbstractA Product-Service System (PSS) is an integrated combination of products and services. This Western concept embraces a service-led competitive strategy, environmental sustainability, and the basis to differentiate from competitors who simply offer lower priced products. This paper aims to report the state-of-the-art of PSS research by presenting a clinical review of literature currently available on this topic. The literature is classified and the major outcomes of each study are addressed and analysed. On this basis, this paper defines the PSS concept, reports on its origin and features, gives examples of applications along with potential benefits and barriers to adoption, summarizes available tools and methodologies, and identifies future research challenges.
Original languageEnglish
Title of host publicationProceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture
Pages1543-1552
Number of pages10
DOIs
Publication statusPublished - 2007

Publication series

NameProceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture
Volume221

Keywords

  • Product-service system
  • Review
  • Servitization

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