The impact of m-government on organisations: A mobility response model

Ibrahim Kushchu, Seda Arat, Chet Borucki

Research output: Chapter in Book/Report/Conference proceedingChapter

2 Citations (Scopus)


Adoption of mobile technologies by government organizations not only benefits the parties who use these services, but also has positive impact on the internal workings of the public sector. Those government entities which initiated mobile applications have visible gains in productivity and cost and operational savings. This new way of performing tasks also undoubtedly has some repercussions on the organizational structure, civil worker, and the business processes. This chapter tries to underline some of the issues that might arise in these areas by examining some ongoing mobile government projects.

Original languageEnglish
Title of host publicationMobile Government
Subtitle of host publicationAn Emerging Direction in e-Government
PublisherIGI Global
Number of pages20
ISBN (Print)9781591408840
Publication statusPublished - Jan 1 2007

ASJC Scopus subject areas

  • General Social Sciences


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